Accessibility Statement

Standards We Target

Our target conformance level is the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). Where practical, we also reference WCAG 2.2 AA and the updated U.S. Department of Justice guidance on digital accessibility under Title II of the Americans with Disabilities Act (effective April 2024 for state and local governments; referenced as a best-practice signal for private-sector digital content).

What We Do

• Build pages with semantic HTML so screen readers and assistive technologies can parse structure and relationships.
• Provide meaningful alternative text for images that convey information, and mark purely decorative images so assistive tech can skip them.
• Maintain visible focus indicators for keyboard navigation and ensure all interactive elements are reachable and operable with a keyboard alone.
• Design color combinations to meet minimum contrast ratios of 4.5:1 for body text and 3:1 for large text and non-text content.
• Use responsive layouts so content reflows for screen magnification and small screens without loss of functionality.
• Label form controls, associate error messages with the fields they describe, and provide instructions in text rather than color alone.
• Review updates to both websites for accessibility impact before publishing.

Known Limitations

Despite our best efforts, some content or features may not yet be fully accessible. Known areas where we are actively working to improve include:

• Third-party embedded content (maps, video players, payment widgets, analytics scripts) which we do not control and which may not meet the same standards.
• User-generated content on sites we host for clients, which is governed by each client's own accessibility practices.
• Legacy PDF documents that predate this statement; new PDFs are produced with tagged structure where practical.

Assistive Technology Support

Our sites are tested against current versions of the following assistive technologies and browsers:

• Screen readers: VoiceOver (macOS and iOS), TalkBack (Android), NVDA (Windows), and JAWS (Windows).
• Browsers: current and immediately prior major versions of Chrome, Safari, Firefox, and Edge.
• Operating-system accessibility features: high-contrast themes, reduced-motion preferences, and browser zoom up to 200%.

We Do Not Rely on "Accessibility Overlays" Alone

We do not rely on a third-party accessibility overlay or widget as a substitute for accessible design. Overlays may assist some users but do not remediate underlying barriers and are not a complete solution, consistent with guidance issued by the U.S. Department of Justice in 2022 and by disability advocacy organizations.

Feedback & Requests for Assistance

If you encounter a barrier on our sites, need a document in an alternative format, or have suggestions to help us improve, please let us know:

• Email: accessibility@ardingate.com
• Subject line: "Accessibility" followed by a brief description of the issue.
• Please include the page URL, the assistive technology and browser you are using, and what happened so we can reproduce and fix the issue.

We acknowledge accessibility requests within five (5) business days and aim to respond substantively within fifteen (15) business days. If a fix will take longer than that, we will let you know the expected timeline and offer an alternative way to access the information or complete the task in the meantime.

Mobile Applications

Mobile applications developed by ArdinGate Studios target Apple's iOS accessibility guidelines and Google's Android accessibility guidelines, including support for VoiceOver, TalkBack, Dynamic Type, and Dark Mode. Application-specific accessibility statements may be provided inside each app where applicable.

Client Websites We Host

Where ArdinGate designs or develops a website for a client, we work with the client to implement accessibility best practices at launch. After launch, accessibility compliance becomes the client's responsibility unless addressed by a separate maintenance agreement. Requests for remediation of client-owned sites should first be directed to the site owner.

Enforcement & Applicable Law

This statement is provided voluntarily as part of our commitment to inclusive design. Nothing in this statement constitutes a waiver of any legal right or remedy, or an admission of non-compliance with any law. ArdinGate will comply with applicable accessibility obligations under federal and state law, including the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and state equivalents where applicable.

Policy Updates

ArdinGate may update this Accessibility Statement from time to time. Material changes will be posted on this page with an updated "Last Updated" date.

Contact

For accessibility questions, requests, or feedback, contact us at: accessibility@ardingate.com

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